Shipping and Handling: FREE ground shipping in the USA on orders that exceed $75.
Shipping charges are calculated based on the following settings, and may be adjusted if the actual cost of shipping differs from the estimated cost.
• 10% of subtotal ($4 min/12$ max) for GROUND transport within the USA.
• 30% of subtotal ($8.50 min) for AIR transport within North America
• 40% of subtotal ($16.95 min) for AIR transport outside North America
Orders within the USA requesting AIR mail will be sent by USPS Priority Mail. All orders requesting delivery outside the USA will be sent by USPS First Class Air Mail.
Customers may choose a shipping method of "NONE" if desiring to pickup merchandise at our storage location in Edmonds WA.
___________________________________________________________REFUND, RETURNS, AND CANCELLATION POLICIES:
All sales are final. However, we would be happy to replace any products that are defective or damaged during shipping.
To report defective or damaged merchandise, contact a customer care representative at the following email address (firstname.lastname@example.org). In your email report please specifically identify the nature of the problem, so we can make a determination regarding how to best handle your claim.
9.5% will be applied to sales within Washington State.
___________________________________________________________FREQUENTLY ASKED QUESTIONS:
• How do I check my order status?
We ship via U.S. Postal Service using "USPS Tracking
". However, the tracking numbers are now assigned by the USPS at the time of shipping. As a result, we are no longer able to send these to customers when orders are packaged and processed. However, we can provide the tracking number upon request sent to the email address above.USPS Shipment Tracking